Refund policy

• Returns are accepted within 7 days of receiving the order.

• Items must be unused, unwashed, and in their original condition with all tags attached.

• Products damaged due to customer misuse are not eligible for return or refund.

• Customers must provide the order number and clear photos of the item when requesting a return.

• Refunds are only issued for defective, damaged, or incorrect items received.

• Due to hygiene reasons, used baby clothing and undergarments cannot be returned or exchanged.

• Exchange requests are subject to product availability.

• Shipping charges are non-refundable unless the return is due to our error.

• Once the returned item is received and inspected, the refund will be processed within 5–7 business days.

• We reserve the right to refuse returns that do not meet our return policy conditions.